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Useful Information for Foreign Residents

Have you applied for the Special Cash Payment (100,000 yen from the Japanese government)?

According to the announcement, due to the financial difficulties caused by COVID-19, each resident will receive 100,000yen as part of the Special Cash Payment.

To receive the money, you must complete your application by 8 September 2020 (Tuesday). If you have not yet applied, please complete your application soon!

For more details on how to apply, please see the link below.

URL https://www.city.hamamatsu.shizuoka.jp/hamaeng/topics/pdf/Teigakukyuhukin_en.pdf

Those who have made their application and haven’t received their payment yet, we thank you for your patience and ask that you wait a little longer as the process takes time. Thank you for your understanding.

For enquiries, please contact:

Hamamatsu Intercultural Center One-stop Consultation Corner ☎053-458-2170

* Consultations available in various languages

Hamamatsu COVID-19 Call Center ☎0120-368-567

*The call is free of charge.

* After the automated voice guidance plays, please press 3.


Hamamatsu Products Online Exhibition on Rakuten

A special online product exhibition where you can buy things made and produced in Hamamatsu City will be held on a special page on the Rakuten Market Website until July 29th!
*The second and third product exhibitions are scheduled to be held after September!

You can also get a discount coupon depending on the amount of your purchase.
-500 yen discount coupon (for purchases of 3,000 yen or more)
-1,000 yen discount coupon (for a purchase of 5,000 yen or more)
-2,000 yen discount coupon (for a purchase of 10,000 yen or more)


Point Back Campaign in cooperation with PayPay

Receive 30% back in points when you use PayPay to make purchases at select shops in Hamamatsu City.
●Period: Until 31 July 2020
●Maximum points you can receive: 1000 yen per purchase, 5000 yen a month
●Eligible shops: There are roughly 6000 shops where you can use the points including food and beverages, products and services shops.

For more details, please see the link below.
https://paypay.ne.jp/ (Japanese)
https://www.paypal.com/br/webapps/mpp/home (Portuguese)
https://www.paypal.com/us/webapps/mpp/home (English)

COVID-19 updates

3密対策事業者支援 (July 9)
Support for Businesses Implementing the 3 Cs

Business owners can receive funding if they are implementing the 3 Cs by buying items and installing equipment to prevent infection.
Eligible businesses can receive up to 300,000 yen (up to 50% of the total cost of implementing the measures).

Examples: Costs of buying face shields, installing plastic sheeting and ventilation fans, refurbishment of eating and drinking space etc.

Applications are due by August 31 (Monday).

Contact: 0120-368-567 (Hamamatsu City 3Cs Subsidies Division) Japanese only

特別定額給付金について (April 24)
Information regarding Japanese Government Aid of ¥100,000

1- Eligibility:
→ People who are on Japan's Basic Resident Register (hold a residence card) as of April 27 and carry a visa of more than three months. The aid is 100,000 yen per person so a household of 4 people would be 400,000 yen.
2- Where to get the application form
→ The City Hall will send the application forms to the head of the household by post. Residents who have a “My Number” card can apply online.
3- Required documents
→ Fill in your bank account details on the application form for wired transfer and send it with copies of your bank book, residence card or driver’s license to the city hall by post.
The Japanese government plan to start the handout in May.

The process and start of the handout may vary depending on the city hall.
We will update everyone as we find out more.


Check the Hamamatsu City Novel Coronavirus Preventive Measures Site for the newest updates and statistics with the link below.

Support for Foreign Resident from the Japan Medical Association

In light of the situation regarding COVID-19, the Japan Medical Association are taking consultations about medical matters as well as offer advice on course of action.

Period: April 10 (Fri) – May 20 (Wed)
Time: 10:00 – 17:00
Available in English every day.

Newly Confirmed Case of COVID-19 [New Coronavirus] (April 8)
A Hamamatsu resident was tested positive for COVID-19 at 6PM, April 7 (Tue). The patient developed a 37.5 degree fever on March 30 and was tested positive on April 7 after undergoing a PCR test. The patient was hospitalized on this afternoon at a designated medical facility.

Nationality: Japan
Age: 60s
Sex: Male
Location: Hamamatsu Naka-ku (Lives with his spouse)
Occupation: Company Worker
Symptoms: Light cough, 36.8 degrees temperature
Appearance of Symptoms: March 30, 2020 (Thursday)
•The patient is thought to have contracted on his day trip to Kyoto.
•PCR tests on his family and the doctor who saw him on April 2 are being conducted.
•There is no danger of the infection spreading in the city caused by the patient.

浜松市福祉協議会からのお知らせ (04/07)
Notification from the Hamamatsu City Welfare Council

For people who are concerned about money due to a reduction in their salary or loss of their job because of the novel coronavirus, it is possible to get a loan from the Welfare Council.
The loans are from 100,000 Yen up to 200,000 Yen with no interest. No guarantor needed.

Eligibility (Foreign residents):
・Plans on staying in Japan for a long time
・Lived in Shizuoka Prefecture for over 6 months
・Can speak Japanese to some extent
For more details, please contact the welfare council.

● Hamamatsu City Social Welfare Council
Social Welfare Division Main Office, Welfare officer (Naka-ku, Minami-ku) 053-453-0586
Hamamatsu District Center Higashi Ward Office (Higashi-ku) 053-422-3737
Nishi District Center (Nishi-ku) 053-596-1730
Kita District Center (Kita-ku) 053-527-2941
Hamakita District Center (Hamakita-ku) 053- 586-4499
Tenryu District Center (Tenryu-ku) 053-926-0322


Payment Extensions of Water Service Fees due to the spread of the Novel Coronavirus (COVID-19)

Consultations regarding payment extensions etc., for water service fees are currently being taken by the Water Services Department for those who are struggling with payment due to the spread of the Novel Coronavirus (COVID-19). Please contact the Water Services Department for more details
Hamamatsu Water Service Department
Customer Service Division
〒430-0906 Hamamatsu-shi, Naka-ku, Sumiyoshi, 5 chome 13-1
TEL: 053-474-7814

The Hamamatsu City Novel Coronavirus Preventive Measures Site is now open.
You can check the number of patients who tested positive as well as those currently being tested with the link below.

Hamamatsu Chamber of Commerce and Industry’s COVID-19 Consultation Counter

They give information and consultations to businesses affected by COVID-19.
【Consultation Counter】Chamber of Commerce and Industry, Small and Medium Business Consultation Office.
(TEL:053-452-1115 / FAX:053-452-6685)



Current Efforts related to the Spread of the Novel Coronavirus and Request to Refrain from Travelling
From April 3 onwards, foreign residents who leave the country with a re-entry permit, even if they hold a “permanent resident visa” or “spouse visa”, as a rule will be denied disembarkation unless there are special circumstances. Please refrain from traveling to areas that fall under the disembarkation restriction category.
You can check which areas fall under the category through the link below.

For Foreigners Working in Companies
Even when the new coronavirus (COVID-19) has caused a decrease in business to the company, companies are not allowed be treat foreign workers less favorably than Japanese workers just because they are foreigners.

1. Company must pay a leave allowance to foreign workers as well as Japanese workers when they are forced to take days off from work by the company.

2. The subsidy the national government pays companies to protect worker employment can be used for Japanese as well as foreign workers.

3. When you take days off from work because your children's schools are closed, you can use paid vacation days just like Japanese workers.

4. Companies cannot freely fire you at will. When a company wants to fire a foreign worker, the same rules as Japanese workers must be followed.
If you need help, please consult your local labour bureau, labour standards supervision office or public employment security office (Hello Work).

Regarding Immigration Applications due to Coronavirus
The deadline has been extended for one month for applications to change the status of residence and applications to extend period of stay for foreign residents whose period of stay expires* in March (excluding those who have Short-Term Stay status or Special Activities (Departure Preparation Period) status). Applications will be accepted up to one month after the expiration date of the relevant resident's period of stay.
*This includes those who must apply for a visa during March, such as those born in Japan.
If you have any questions, please contact:Immigration Information Center
Tel. 0570-013904
Tel. 03-5796-7112

Notification from the City
A plan of action has been released by the government to postpone or cancel the following types of events until March 15th (Sun) to prevent the spread of the Corona Virus.
1) Indoor events expecting large numbers of people attending/ participating.
2) Both indoors and outdoor events dealing with food.
3) Events where most participants are expected to be elderly or pregnant people.
The Hamamatsu Board of Education has sent out notifications for the temporary closure of municipal elementary, junior high schools and the municipal high school from March 3rd 2020 (Tue) to March 15th 2020 (Sun). For more details, please check the notification you receive from the schools.


“Hamamatsu Children’s Plaza Marche” Stalls Wanted

Eligibility: A craftsman or personal craftsman of handmade products active in the local region. (20 booths available)
Products: Children and family oriented handmade product. (Food and second hand products not accepted.)
Booth fee: 1 booth 2000 yen
Application: Please download the application form from the Hamamatsu Children’s Plaza Homepage and submit it directly or by fax to the Hamamatsu Children’s Plaza from 19 August 2019 (Applications accepted until 15 September)
* The Hamamatsu Children’s Plaza Marche is on 4 November (Mon), 11:00-16:00.
Venue: Hamamatsu Children’s Plaza Annex Gallery 1/ 2 (Zaza City Hamamatsu Central Hall 5 Floor)


Food Donations Requested

We are gathering food for those in need. Please put the food you will donate into the food boxes provided.
Period: Until 30 August (Fri) (From 08:30 till 17:15 excluding Saturdays, Sunday and holidays)
Venue: Hamamatsu City Hall 1F, Near Resident’s Lobby.
Conditions: Over two months until best before date and unopened.
Ineligible: Fresh foods, Alcoholic products including non-alcoholic products, Liquid foods for preventive care, Beauty foods, Preservation Water and Supplements
*We will gratefully accept rice, pasta and canned products.
Enquires: Fujinokuni Food Bank (Authorised NPO) (054-248-6166) In Japanese only.


Town Concert

Date and time: 7 September (Sat), 16:00 onwards
Venue: JR Hamamatsu Station North Exit (Cancelled if it rains)


Hamamatsu Matsuri Assembly Hall Festival 2019

Join classes to learn how to play Taiko Drums or make Tako Kites and fly them. Sports events will be organized at the same time. Entry is free.
Date and time: 25 August (Sun), 15:00-20:00
Venue: Hamamatsu Matsuri Assembly Hall (1313 Nakatajima-cho, Minami-ku)


Survival! Cooking Rice

Learn to cook rice without a rice cooker. (In Japanese only)
Date and time: 8 September (Sun), 10:00-13:00
Venue: ECOhouse Model Home, Kitsugi no Mori
Fee: 300 yen (material fees)
Application: 053-485-2021 (From 10:00 am on Saturday, 17 August) *In Japanese only


15th Hamamatsu 21 Health Lecture Meetings

There will be lecture on “Prevention and Treatment for Esophageal Cancer and Stomach Cancer” and “Locomotive Syndrome Prevention with Preventive Care”. (In Japanese only)
Date and time: 28 September (Sat), 13:30-16:00
Venue: ACT City Big Hall
Enquires: Public Health Promotion Division, Hamamatsu City, 053-453-6125 (In Japanese only).

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