Intercultural Center One-Stop Consultation Corner

The Hamamatsu Intercultural Center also runs a one-stop consultation corner.

The center first started offering consultations in 1991FY. Following it’s opening, the number of consultations in 1994FY reached 2066 cases, and those numbers continued to grow with the prevalence towards long-term residency. Furthermore, in the wake of the 2008 global economic recession (bankruptcy of the Lehman Brothers), consultations related to employment and labor increased to a total of 7460 cases, while 2009FY saw the center’s highest amount of consultations ever, at a whopping 8642 cases. Recent trends show there to be an increasing number of difficult, time-consuming consultations as well as consultations from long-term residents.

The service counter is open for consultations in many different languages!

Multilingual Consultation Schedule

Consultations are available in many different languages.

Languages	Days	Time
Portuguese	Tuesday – Saturday	9:00 – 17:00
English	Monday – Friday	13:30 – 16:30
Mandarin Chinese	Saturday	13:00 – 17:00
Indonesian	Saturday	13:00 – 17:00
Spanish	Tuesday – Saturday	9:00 – 17:00
Vietnamese	Tuesday, Thursday, Saturday	13:00 – 17:00
Filipino (Tagalog)	Tuesday, Thursday, Saturday	13:00 – 17:00

Consultations in Other languages

Consultations in Korean, Thai, Nepalese, Russian, French and Hindi, etc. can be carried out through videophone interpreting services. For other languages, please ask for availability.

Specialist Consultation Schedule

Consultations with specialists are available in cooperation with other agencies.

Immigration / Residency Procedures Consultation

In cooperation with the Immigration Bureau. For people who want to extend their visas, bring their family to Japan from overseas, or obtain a permanent resident visa.

Ask anything about visas.

Schedule

Days	Hours	TEL
Wednesday	9:00 – 17:00 (lunch break: 12:00 – 13:00)	053-458-1510

Consultation by an Certified Administrative Procedures Legal Specialist

For those who want to start a company, ask about residence cards, change to Japanese nationality, ask about marriage and divorce procedures etc.

Schedule

Days	Hours	Languages
1st or 2nd Saturday, 3rd or 4th Thursday of every month ( Excluding February ＆ December )	13:00 – 16:00 *Please book 3 days in advance.	Consultations in Portuguese, English, Spanish, Filipino, Vietnamese, Indonesian and Mandarin Chinese available.

Mental Health Consultation

In cooperation with the Hamamatsu Mental Health & Welfare Center. It is very difficult living in a foreign country. Counseling is available with a specialist to solve stress related problems.
Reservations are required for consultation.

Schedule

Days	Hours	Languages
Wednesday, Thursday, Satuday	9:00 – 17:30	Portuguese only
Tuesday & Friday	12:15 – 20:45	Portuguese only

Consultations by a Lawyer

In cooperation with Houterasu – Japan Legal Support Center. For those who want to consult a lawyer regarding legal problems.

Days	Hours	Languages
2nd or 3rd Saturday and last Thursday (Excluding February ＆　December) of every month	13:00 – 16:00 *Please book 3 days in advance.	Consultations in Portuguese, English, Spanish, Filipino, Vietnamese, Indonesian and Mandarin Chinese available.

Mediatory Consultations for Issues Between Foreign Residents and Japanese People (Administrative Scrivener – Alternative Dispute Resolution ADR）

For issues which may have occurred between foreign residents and Japanese people at home, school, work or in your region due to cultural differences.